:root{--bg:#f4f6f9;--card:#fff;--ink:#17212b;--mut:#64707d;--line:#e3e8ee;--brand:#2b6a8e;--brand-d:#1f4f6b;--accent:#f5b800;
--gray:#8a94a0;--amber:#d98a00;--blue:#2f6fed;--green:#1f9d62;--teal:#0e8f9b;--red:#d64545;--side:#16293a;--wa:#e7ffdb;--wabg:#efeae2}
@media (prefers-color-scheme:dark){:root{--bg:#0f1720;--card:#18222d;--ink:#e8edf2;--mut:#94a1af;--line:#27333f;--brand:#5aa5cc;--brand-d:#7bbbdb;--side:#0b121a;--wa:#144d37;--wabg:#0b141a}}
*{box-sizing:border-box}html{font-size:15px}
body{margin:0;background:var(--bg);color:var(--ink);font-family:system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;line-height:1.45}
a{color:var(--brand);text-decoration:none}a:hover{text-decoration:underline}
.layout{display:grid;grid-template-columns:230px minmax(0,1fr);min-height:100vh}
.side{background:var(--side);color:#cfdbe6;padding:20px 14px;position:sticky;top:0;height:100vh;display:flex;flex-direction:column;gap:4px}
.brand{font-weight:700;color:#fff;font-size:1.05rem;padding:4px 10px 16px;display:flex;gap:8px;align-items:center}
.brand i{width:10px;height:22px;background:var(--accent);border-radius:3px;display:inline-block}
.side a.nav{color:#cfdbe6;padding:9px 12px;border-radius:9px;display:flex;gap:10px;align-items:center;font-weight:500}
.side a.nav:hover{background:#ffffff14;text-decoration:none}.side a.nav.on{background:var(--brand);color:#fff}
.side .sp{flex:1}.side .who{font-size:.8rem;padding:8px 12px;color:#93a5b6}
.side form{margin:0}.side button.lnk{background:none;border:0;color:#93a5b6;padding:8px 12px;cursor:pointer;font:inherit;text-align:left;width:100%}
main{padding:26px 32px 60px;max-width:1500px;width:100%}
h1{font-size:1.5rem;margin:0 0 4px}h2{font-size:1.1rem;margin:0 0 12px}h3{font-size:.95rem;margin:0 0 8px}
.sub{color:var(--mut);margin:0 0 20px}
.bar{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;flex-wrap:wrap;margin-bottom:18px}
.card{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:18px}
.grid{display:grid;gap:14px}.g4{grid-template-columns:repeat(auto-fit,minmax(170px,1fr))}.g2{grid-template-columns:repeat(auto-fit,minmax(340px,1fr))}
.kpi .n{font-size:1.9rem;font-weight:700;line-height:1.1}.kpi .l{color:var(--mut);font-size:.85rem}
.btn{display:inline-flex;gap:6px;align-items:center;background:var(--brand);color:#fff;border:0;border-radius:9px;padding:9px 15px;font:inherit;font-weight:600;cursor:pointer}
.btn:hover{background:var(--brand-d);text-decoration:none}.btn.sec{background:transparent;color:var(--brand);border:1px solid var(--line)}
.btn.sec:hover{background:var(--line)}.btn.red{background:var(--red)}.btn.green{background:var(--green)}.btn.sm{padding:5px 10px;font-size:.85rem}
input,select,textarea{font:inherit;color:var(--ink);background:var(--card);border:1px solid var(--line);border-radius:9px;padding:8px 10px;width:100%}
input:focus,select:focus,textarea:focus{outline:2px solid var(--brand);outline-offset:-1px}
textarea{min-height:90px;resize:vertical}label{display:block;font-size:.82rem;font-weight:600;color:var(--mut);margin:12px 0 4px}
.row{display:flex;gap:12px;flex-wrap:wrap}.row>*{flex:1;min-width:150px}
.chk{display:flex;gap:8px;align-items:center;margin-top:10px}.chk input{width:auto}
.flash{padding:11px 14px;border-radius:10px;margin-bottom:16px;font-weight:500}.flash.ok{background:#dff5e9;color:#0d6b3f}.flash.erro{background:#fde4e4;color:#9a2121}
@media (prefers-color-scheme:dark){.flash.ok{background:#12382a;color:#8fe0b6}.flash.erro{background:#3b1717;color:#ffb3b3}}
.tag{display:inline-block;font-size:.72rem;font-weight:700;padding:2px 8px;border-radius:99px;color:#fff;white-space:nowrap}
.tag.gray{background:var(--gray)}.tag.amber{background:var(--amber)}.tag.blue{background:var(--blue)}.tag.green{background:var(--green)}.tag.teal{background:var(--teal)}.tag.red{background:var(--red)}
.tag.soft{background:var(--line);color:var(--mut)}
table{width:100%;border-collapse:collapse}th{text-align:left;font-size:.78rem;color:var(--mut);text-transform:uppercase;letter-spacing:.04em;padding:8px 10px;border-bottom:1px solid var(--line)}
td{padding:10px;border-bottom:1px solid var(--line);vertical-align:middle}tr:last-child td{border-bottom:0}
.mut{color:var(--mut)}.small{font-size:.82rem}.right{text-align:right}
/* matriz */
.matrix{overflow:auto;border:1px solid var(--line);border-radius:14px;background:var(--card)}
.matrix table{min-width:980px;table-layout:fixed}.matrix th{position:sticky;top:0;background:var(--card);z-index:2;padding:12px 10px;border-bottom:2px solid var(--line)}
.matrix td{vertical-align:top;border-right:1px solid var(--line);padding:8px}.matrix td:first-child,.matrix th:first-child{width:118px;background:var(--bg);position:sticky;left:0;z-index:1}
.matrix tr.atual td:first-child{box-shadow:inset 4px 0 0 var(--accent)}
.wk{font-weight:700;font-size:.85rem}
.chip{display:block;border:1px solid var(--line);border-left:5px solid var(--gray);border-radius:9px;padding:7px 9px;margin-bottom:7px;background:var(--card);color:var(--ink)}
.chip:hover{text-decoration:none;box-shadow:0 2px 10px #0002}.chip .d{font-size:.74rem;color:var(--mut);display:flex;justify-content:space-between;gap:6px}
.chip .t{font-weight:600;font-size:.86rem;line-height:1.25;margin-top:2px}.chip .m{font-size:.72rem;color:var(--mut);margin-top:3px}
.chip.gray{border-left-color:var(--gray)}.chip.amber{border-left-color:var(--amber)}.chip.blue{border-left-color:var(--blue)}.chip.green{border-left-color:var(--green)}.chip.teal{border-left-color:var(--teal)}.chip.red{border-left-color:var(--red);opacity:.7}
.add{display:block;text-align:center;font-size:.78rem;color:var(--mut);border:1px dashed var(--line);border-radius:9px;padding:4px}.add:hover{background:var(--line);text-decoration:none}
.legend{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:14px}.legend a{display:inline-flex;gap:6px;align-items:center;padding:4px 10px;border:1px solid var(--line);border-radius:99px;color:var(--ink);font-size:.82rem;background:var(--card)}
.legend a.on{background:var(--brand);color:#fff;border-color:var(--brand)}
/* ramificação */
.lane{position:relative;margin-left:14px;padding-left:34px}
.lane:before{content:"";position:absolute;left:8px;top:6px;bottom:6px;width:3px;background:linear-gradient(var(--brand),var(--accent));border-radius:3px}
.node{position:relative;margin-bottom:14px}
.node:before{content:"";position:absolute;left:-34px;top:20px;width:19px;height:19px;border-radius:50%;background:var(--card);border:4px solid var(--gray)}
.node.green:before{border-color:var(--green)}.node.teal:before{border-color:var(--teal)}.node.blue:before{border-color:var(--blue)}.node.amber:before{border-color:var(--amber)}.node.red:before{border-color:var(--red)}
.node .when{font-weight:700;font-size:.9rem;margin-bottom:4px}
.gap{margin:0 0 14px;color:var(--mut);font-size:.78rem;text-transform:uppercase;letter-spacing:.05em}
/* form mensagem */
.cols{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:20px;align-items:start}
@media(max-width:1000px){.cols{grid-template-columns:1fr}.layout{grid-template-columns:1fr}.side{position:static;height:auto;flex-direction:row;flex-wrap:wrap}main{padding:18px}}
.phone{position:sticky;top:18px;background:var(--wabg);border-radius:20px;padding:14px;border:1px solid var(--line)}
.phone .hd{font-size:.78rem;color:var(--mut);text-align:center;margin-bottom:8px}
.bubble{background:var(--wa);border-radius:12px 12px 12px 2px;padding:5px;max-width:100%;box-shadow:0 1px 1px #0002;color:#111}
@media (prefers-color-scheme:dark){.bubble{color:#e8edf2}}
.bubble img{width:100%;border-radius:8px;display:block;margin-bottom:5px}.bubble .tx{padding:4px 6px 4px;white-space:pre-wrap;word-break:break-word;font-size:.88rem}
.bubble .hr{height:1px;background:#0002;margin:6px 0 0}.bubble .bt{text-align:center;color:#1a73c9;font-weight:600;padding:8px;border-top:1px solid #0001;font-size:.88rem}
.drop{border:2px dashed var(--line);border-radius:12px;padding:14px;text-align:center;color:var(--mut);cursor:pointer}.drop:hover{border-color:var(--brand)}
.thumb{display:flex;gap:12px;align-items:center}.thumb img{width:84px;height:84px;object-fit:cover;border-radius:10px;border:1px solid var(--line)}
.hide{display:none!important}.note{background:var(--bg);border-left:4px solid var(--accent);padding:9px 12px;border-radius:8px;font-size:.84rem;margin:10px 0}
.chips button{background:var(--line);border:0;border-radius:99px;padding:3px 10px;font-size:.78rem;cursor:pointer;color:var(--ink);margin:2px}
.tl{list-style:none;margin:0;padding:0}.tl li{display:grid;grid-template-columns:130px 1fr;gap:12px;padding:9px 0;border-bottom:1px solid var(--line)}
.tl .o{font-size:.7rem;font-weight:700;color:var(--mut);text-transform:uppercase}
.login{max-width:380px;margin:12vh auto;padding:0 18px}.login .card{padding:28px}
.pag{display:flex;gap:6px;margin-top:14px}.pag a,.pag span{padding:5px 11px;border:1px solid var(--line);border-radius:8px;background:var(--card)}.pag span{background:var(--brand);color:#fff;border-color:var(--brand)}
.prog{height:7px;background:var(--line);border-radius:5px;overflow:hidden}.prog i{display:block;height:100%;background:var(--green)}

a.card:hover{text-decoration:none;box-shadow:0 2px 12px #0002}
.chip .d{flex-wrap:wrap;align-items:center}
.matrix th:not(:first-child){min-width:176px}.matrix table{table-layout:auto;min-width:0}
.conta-h{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.conta-h b{min-width:46px}

.filtros>*{min-width:0}.filtros>div:not([style*='flex:0']){flex:1 1 220px}.filtros select{text-overflow:ellipsis}
.opcao{margin:6px 0}.opcao .chk{display:flex;gap:8px;align-items:flex-start}.opcao input{margin-top:3px}

.amb-teste{background:#fff3cd;color:#7a5200;border:1px solid #f0c969;padding:9px 14px;border-radius:10px;margin-bottom:14px;font-size:.92rem}
@media (prefers-color-scheme:dark){.amb-teste{background:#3a2e0b;color:#f3d98a;border-color:#6b5513}}
.perigo{border:1px solid var(--red)}